FAQ: Volfyirion
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

キャンペーンやゲームについて質問があれば日本語で連絡してもいいですか?

はい、日本語の分かるメンバーがいますので日本語でのお問い合わせも承ります!

Last updated: October 25, 2018 08:04

説明書は日本語版もありますか?

はい、こちらのリンクからご確認いただけます。https://drive.google.com/open?id=1oP2kNbuYSNhfn2MAZgAfKOG-zHL5NoTC_rTsug7bYX8

Last updated: October 25, 2018 08:05

What size are the cards?

Cards size is the standard poker size: 63.5 * 88.9 mm

Last updated: November 03, 2018 17:25

Does the box fit sleeved cards?

In its current design it doesn't. But since we are receiving much requests about this we will look into it and things might change in the future, keep an eye on future updates!

Last updated: November 03, 2018 17:25

Do i need a second deck to play 4 player mode? How can i get it?

Yes, you require a second deck to play 4 player mode. The rules will be shared with all our backers, so you can just play using the deck of a friend. In case you want to get a second copy of the game, you just have to click "manage your pledge" and add 9€ to the total amount. In the post campaign survey you will be able to select the second deck as an add-on!

Last updated: November 03, 2018 17:25

How much is shipping for an add-on?

Every add-on will require +2€ of shipping costs! It will be charged after the campaign on our post campaign survey, so no need to add it now to your pledge

Last updated: November 03, 2018 17:25

Isn't shipping too much for a 9€ game? Why in some regions is higher than the game price?

Unfortunately our agreements with fulfillment companies couldn't allow us to make a lower price, but things might change in the future if we gather a lot of backers from the same country since this will give us more room to negotiate. In the meantime you could find some friends to split the shipping costs together, this could help since additional copies have a lower price than the first one!

Last updated: November 03, 2018 17:25

Is the game language independent?

Gameplay-wise yes. The game is language independent as it relies on simple icons, and the localized rulebooks will be available for digital download. Cards titles are just flavor text and have no impact on the game.

Last updated: November 03, 2018 17:25

Will the rulebook be printed in my language?

Downloadable digital rulebooks will be available for English, German, French, Italian, Spanish, and Japanese languages. More localizations could follow after the campaign.

Last updated: November 03, 2018 17:25

What is the Digital Interactive Rulebook?

Is a free App for Android and iOS that will have a fully searchable version of the rulebook, to allow you to learn the game and clarify doubts really quickly!

Last updated: November 03, 2018 17:25

Can I see the game rules?

Sure, just follow this link: https://tabula.games/kickstarter/volfyirion/rulebook

Last updated: November 03, 2018 17:25

Is it a collectible card game?

No, it’s not. The full game is inside the box.

Last updated: November 03, 2018 17:25

What are going to be the rules to use the Dragon Miniature in Mysthea?

Volfyirion will be a special Monster that is going to be placed in the center of the map, blocking islands movement. This will force cooperation between players, creating an hybrid competitive-cooperative playstyle if you decide to play with the miniature. We are still fine tuning the details but it’s going to be really fun!

Last updated: November 03, 2018 17:25

Do you offer retailer options or bulk discounts?

Yes! We have a Retailer’s Bundle in the pledge levels. You can see more details about the offer at the end of the Campaign Page.

Last updated: November 03, 2018 17:25

Is there a limit on how many add-ons can i order? What about Retailers?

Each backer can order a maximum of 6 copies for each item. Your pledge reward counts towards the 6 copies limit. If you are a retailer and you wish to get more copies, you can write to retailers@tabula.games and ask for details about this.

Last updated: November 03, 2018 17:25

Will you add a Co-op player mode?

Yes! Keep an eye on the Stretch Goals!

Last updated: November 03, 2018 17:25

Will you add a Four player mode?

Yes! Keep an eye on the Stretch Goals!

Last updated: November 03, 2018 17:25

Will you add a Solo Player Mode?

Yes! Keep an eye on the Stretch Goals!

Last updated: November 03, 2018 17:25

Why is shipping not charged during the campaign?

Charging for shipping on Kickstarter also means we would have to take into account Kickstarter Fees on shipping costs which would make it more expensive for you.

Last updated: November 03, 2018 17:25

What material is the Dragon Miniature made of?

The miniature is made of a late-gen hard PVC blend designed to keep the most details possible while keeping the costs low. If you backed our previous game Barbarians: The Invasion, you can use those miniatures to check quality and detail preservation!

Last updated: November 03, 2018 17:25

Is the Dragon Miniature factory assembled?

Yes, it is.

Last updated: November 03, 2018 17:25

Will you activate a Late Pledge option?

Yes, we will activate a late pledge option from the end of the campaign until production begins to help us finish our inventory and avoid overstocking. The game will be sold at a higher price during the late pledge.

Last updated: November 03, 2018 17:25

I wrote a comment or a message and I haven’t received a reply. Why?

Sometimes we just have a high volume of messages to respond to! You can expect an answer during EU office hours and generally within 48h from when you contacted us. If you feel your message fell through the cracks and we missed it write us again after 48h at support@tabula.games!

Last updated: November 03, 2018 17:25

Is it possible to get a copy of Mysthea?

Yes, it is possible. You just need to go through this link below and pre-order it:

https://mysthea.backerkit.com/hosted_preorders/125393

Last updated: November 03, 2018 17:25

What are the detachable Qoam Crystals?

They are five Crystals placed at the base of Volfyirion miniature. You can detach them from the base and use them in Mysthea and Icaion, or you can just leave them tucked neatly under the dragon.

Last updated: November 03, 2018 17:25

What is with the orange elements in the Dragon’s Pledge?

The orange elements are related only to Mysthea and Icaion. They are not required in Volfyirion Card Game.

Last updated: November 03, 2018 17:25

Jsou dostupná pravidla v češtině?

Ano, můžete je stáhnout zde: https://drive.google.com/open?id=1wp2F-vT5vCSnAWtWl3qy8pdDTy4qT82w

Last updated: November 03, 2018 17:25

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password: https://volfyirion.backerkit.com/backer_accounts/password/new.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account at: https://volfyirion.backerkit.com/backer_accounts/sign_up.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Account recovery here: https://volfyirion.backerkit.com/backer_accounts/sign_in

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

Contact Us